Call Tracking

Decrease ineffective marketing spend

See how every caller found your website, in real time

Measure the success of your advertising campaigns & optimise future marketing spend & strategy.

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Trusted by global businesses, big and small

How your leads & agents are connected in under 60 seconds

  1. Improved Marketing Attribution
    Identify which marketing channels & campaigns are driving calls, helping to allocate budget effectively based on actual performance.

  2. Enhanced Customer Insights
    Analyse call data to provide insights into customer behaviours, enabling you to tailor marketing and sales approaches to better address your customers' needs.

  3. Optimised Offline Advertising
    Measure the effectiveness of offline ads. Assign unique phone numbers to each advert to refine and allocate spend on the ads that yield the best results.

Call Tracking - Case Study

bOnline moved from their existing call tracking provider to ResponseiQ and gained better integrations with their affiliate partners, enjoyed better support, and saved money.

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Empower your marketing team with actionable insight

Increase marketing insight by feeding caller information directly into Google Analytics & Google Ads, to accurately determine the ROI of every single marketing source.

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Dynamic Tracking Phone Numbers

Every site visitor sees a unique phone number
Calls link to the specific ad or PPC search phrase used
ResponseiQ provides real-time insights into which campaigns are driving sales calls

Static Tracking Phone Numbers

Assign unique numbers to offline ads (emails, brochures, TV & radio etc)
Calls are tracked with campaign names in reports for clear attribution
ResponseiQ provides real-time insights into which campaigns are driving sales calls

Give your agents the information they need when they need it

When your agents are connected to a lead, they will see:

  • The product/service the lead is viewing.
  • Where the lead came from (Google, Facebook, organic).
  • The keywords the lead used to find you (if from a PPC campaign).

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All our packages include

  • Email Alerts
  • Customer Timelines
  • Call Stats and Analytics
  • Call Recording
  • Worldwide phone calls
  • Subdivision and location selector
  • Full widget customisation
  • Custom Caller ID
  • Google Analytics integration
  • Free custom setup support
  • Lead revisit alerts
  • Phone, live chat and support